Retailer CRM … enabled by ?Payments?

Targeting individuals based on hard data (ie beyond the website you visited), and getting feedback on effectiveness (actual purchases) is the holy grail of marketing. Don’t think of this as payments, think of it as CRM for retail. We will see a wave of activities as banks work to extend payment networks, retail CRM providers extend software, loyalty systems (like Catalina) work to extend services, and advertisers extend to POS integration. Continue reading